Terms

Terms of use

A plain-language summary. It is not legal advice, and a signed agreement with your organization governs in the event of a conflict.

What HealPlay is

HealPlay is an engagement and digital activity platform. It supports play, creativity, relaxation, learning, exploration and family connection. It is not a medical device and makes no diagnostic, therapeutic or treatment claims.

Who may use it

Organizations subscribe on behalf of their facilities and programs. Administrators are responsible for who they invite, the roles they grant and the family access they approve.

Acceptable use

Do not use HealPlay to store clinical records, to make care decisions, or in any way that violates applicable law or your own organization's policies.

Content

Activity content is licensed for use inside the platform. Organizations may enable, restrict or extend the library within the tools we provide.

Availability

We work to keep the platform available and cache activities on device so a session can continue through a network interruption. We do not guarantee uninterrupted service.

Changes and termination

We may update these terms and will notify organization administrators of material changes. An organization may end its subscription according to its agreement and request an export of its information.

HealPlay™ supports engagement, positive distraction, creativity and connection during time in care. It is not a medical device and makes no diagnostic, therapeutic or treatment claims. Always follow your care team's guidance.